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We strive to get your orders to you quickly and efficiently. Here's what you need to know about shipping with us:
- *Processing Time*: Orders are typically processed withini1 to 7 days of receipt. You'll receive an email with tracking details once your order ships.
- *Shipping Options*: We use Australia Post for all our shipments. Depending on your location, you can expect the following delivery times:
- *Within Australia*: 5 to 10 working days
- *International*: 14 to 21 business days or more, depending on the destination
- *Shipping Costs*: Shipping costs are calculated based on the weight and dimensions of your order. You'll see the exact shipping cost at checkout.
- *Tracking*: Once your order ships, you'll receive tracking information via email. You can use this to track the status of your order.
- *Lost or Damaged Packages*: If your package is lost or damaged during transit, please contact us at info@sacrednilecandles.com. We'll work with Australia Post to resolve the issue as quickly as possible.
- *Changes to Shipping Policy*: We reserve the right to update our shipping policy at any time. Changes will be posted on this page, so please check back regularly.
If you have any questions about our shipping policy, feel free to contact us. We're here to help!